Tuesday, May 20, 2008

Virtual Site Inspection Tools For Hotels and Event Facilites

Webeventplanner.com announced today the launch of the a Virtual Site Inspection Tool to Event Planning Facilities.

These tools will allow event facilities to virtuall sell above and beyond there competitors. These tools include:

E-Packet - Complete (Virtual Hotel and Catering Site Inspection)
Facilitates instant transmission of sales and catering packets to prospective clients and event planners. E-Packets include banquet menus, wedding menus, holiday menus, Bar Bat Mitzvah menus, restaurant menus, audio visual listing, special promotions, contact information, access to reservations, location information, meetings information, ballroom layout, capacities listing, guest room information, photo galleries, and virtual tours and much more.

E-Packet - Customized Solution (Customized Web Sites)
Each hotel sales and catering sales staff member can send a customized hotel sales and catering sales E-Packet website (Electronic Sales & Catering Packet) to prospective event planners and meeting planning clients with a personalized letter as the home page. They can also select specific brochure and Sales/Catering items to appear in the navigation bar specific to that guest's needs. Each customized Hotel Sales and Catering Sales E-Packet is also personalized with the client information and sales managers contact information. Customized E-Packets (web sites) are set up just as you would when sending a paper sales packet, but allows sales professionals to do this virtually in a faster and more effective way, saving time and money.

What is http://www.WebEventPlanner.com.?
Hotels from across the United States recognize the importance of making their event planning sales information immediately available to meeting, wedding and event planners who operate under tight schedules. Hotels and event vendors have come together in the http://www.WebEventPlanner.com directory to make Hotel Sales and Catering Sales information available to meeting, wedding and event planners in an accurate and easy-to-use format. Navigation through the directory is as quick and simple as turning a page.

For more information please visit http://www.webeventplanner.com

Friday, May 16, 2008

WEBINAR - Let Us Show You How To Virtually Sell Your Hospitality Services

This on line seminar will provide information about the best practices in virtual sales and hotel internet marketing for hotel sales and catering sales managers. Helping you sell above and beyond your competitors.

To review this free on line seminar please visit http://www.webeventplanner.com and select in the Hotel Sales and Catering Sales Seminar banner.

On line seminar includes:

The Fundamentals of Selling Hotel & Catering Facilities Virtually

Where to go to find free or very cheap Internet Promotion for your web site

Providing you with the tools to think "outside the box" when it comes to virtual world

Bring back personal attention "Sales 101" to the virtual sales process

Show you how to stand out and sell above and beyond your competitors virtually

Developing and Maintaining your Sales Material Virtually

Show you how to use your web site as a "Hotel and Catering Facility Tool" and as a "Real Time Sales Tool"

Provide you with time saving tips to set virtual "policies and procedures" Help you to start a paperless sales and catering sales offices environment

Avoiding Out-Dated Web Site Information

And Much More

For more information, please visit http://www.webeventplanner.com

Since 1999 has provided clients with Internet Sales and Catering Sales Resource Development and Consulting. As an experienced Hospitality Web Sales Trainer, Louis brings 18 years of sales and customer experience in the hotel industry and 10 years of Internet Hotel Sales and Catering Sales Research and Development. Providing you with a common sense approach to the virtual world.

Tuesday, May 13, 2008

Sales Industry Has Lost Track of the Fundamentals of Selling and Customer Service

Reviewing the Fundamentals of Selling Hospitality Online

In the age of computers and Internet, it's easy to lose touch with guest. Quick, easy and up-to-date information is no longer available. In order to find the information they are looking for, clients may have to go to a corporate web site, independent web site and access e-mails, attachments, word doc., links, Web Programs, .PDF brochures, faxes, phone calls and snail-mail. What happened to one-on-one personal attention to help a client decide on services? The Internet has taken away the personal edge that sales once had before web site development.
Gone are the days when event planners were provided information specific to their needs. In the past, when an event planner was looking to do a local breakfast meeting, the sales manager did not send information on guest rooms, dinner menus, bar arrangements, pool amenities, etc. The event planner received information specific to the needs of the event in a presentation that would show the event planner personal attention.

Paper folders, business cards, cover letter, brochure information and menus once were sent in a presentation to the guest for event facility consideration. The Internet has turned this once great presentation and first impression into web sites that provide unorganized or too little information and offer no personal attention to the guest's needs for individual attention.
"Web sites are good," explains Louis Godin, owner of http://www.WebEventPlanner.com, "but the service sales industry has lost track of the fundamentals of selling. Personal attention has been lacking in the sales process through traditional web sites. Sales 101 tells us the importance of things such as client name/information displayed, communicate quick and accurate information and provide special personal attention above and beyond everyone else. This no longer exists with traditional web site service sales and provides no personal attention (instruction) which we all know the event planner looks for."

Web sites have been built to reflect the web designer's technical goals and restrictions instead of the goals and needs of the sales professional. The sales industry must look at its electronic materials and begin presenting sales information by traditional sales standards.

Since 1999 has provided clients with Internet Sales and Catering Sales Resource Development and Consulting. As an experienced Hospitality Web Sales Trainer, Louis brings 18 years of sales and customer experience in the hotel industry and 10 years of Internet Hotel Sales and Catering Sales Research and Development. Providing you with a common sense approach to the virtual world.